Fabrics * Buttons * Trims
RETURN/EXCHANGE POLICIES

Please address any questions you have about your purchase to us prior to placing your order. Exqfabrics at gmail.com, or 202 507 9775. 
We inspect your order carefully before cutting and shipping. If any defects are found, we contact you. 
We do not ship partial or incomplete orders without your permission.
Fabrics cut to your order, as well as sale items and non-packaged items, are final sale (no returns, exchanges, or refunds). 
Unopened Dritz packaged notions may be returned for refund or credit. Shipping charges will not be refunded.
Exception: If we make an error, we will re-ship the correct item and reimburse you for return postage for the incorrect item.



PRIVACY POLICY

Exquisite Fabrics respects privacy.

What information do we collect?
We collect information from when you create an account on our site, place an order and/or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, billing address, phone number and credit card information. We never share or sell your contact or payment information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
-To personalize your experience
(your information helps us to better respond to your individual needs)
-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Email Address – Your email address will be used to send you details about your order, specifically an order confirmation, delivery confirmation and review request. If you opt to create an account, you will receive an email confirming your account creation. If you opt into our email list, you will receive emails about promotions on our products, special discounts as well as informational blog posts on ways to use our products.
Shipping & Billing Address – Your shipping and billing address information is collected by our processor (Stripe and/or Paypal) and stored by them to facilitate the checkout process.
Phone Number – Your phone number is collected in case a representative from needs to contact you urgently about specifics on your order or when there may be issues with your shipping/billing information.
Credit Card Information – Your credit card information is not stored or kept on our site. Please see Paypal and/or Stripe privacy policy to determine their current practices.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. In addition, our integrated Google Analytics account may use cookies.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies can also be used for advertising through other channels.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our websites privacy policy
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 1/7/2019.